96A010 – THE ESSENTIAL SKILLS FOR PERSONAL ASSISTANTS & SECRETARIES

Objective

• Apply Essential Secretarial Skills To Support Effective Workplace Management.
• Utilize motivational techniques to improve employee performance
• Implement tailored working methods suited to individual and situational needs.
• Adopt strategic communication techniques for enhanced interactions.
• Effectively resolve workplace conflicts through constructive approaches.
• Develop creative problem solving skills and improve multitasking abilities to advance their careers.

Who Should Attend?

• Personal Assistants
• Executive Secretaries / Secretaries
• Supervisors
• Team leaders
• Administrators